Shipping & Returns Policy

USA Shipping

We ship merchandise via the United States Postal Service (USPS) with delivery confirmation, within 3 business days of payment.

  • Insurance: We are not responsible for lost or stolen packages. If you would like to purchase insurance, please let us know at the time of purchase.
  • Overnight & Rush Delivery: If you would like overnight or express shipping, please contact us prior to ordering to be sure that we can accommodate your request. 
  • Shipping Quotes: If you feel that the automatically calculated shipping cost generated by our webstore may be incorrect, please feel free to contact us directly with your address for a personalized, precise shipping quote in advance.

If you have any questions about our shipping policies, or if you would like to set up special or expedited shipping, please call us at 818.854.6513 or email christina@juniperandlane.com.

 

International Shipping

We happily ship our items internationally via USPS Priority Mail International. We ship internationally within 3-5 business days of purchase. Expedited shipping is not available for international addresses. We are not responsible for any applicable customs or import fees.

 

Return Policy

In general, please select your items carefully, and contact us with any questions, as all sales are considered final. However, we want you to be delighted with your purchase, so if for any reason you are not, please contact us! We will review all requests on a case by case basis.

For clothing and accessories, please take care to review the listed measurements to ensure a good fit. We take care to describe each item to the best of our ability. In the case of an accepted return for store credit:

  • Item must be returned unused, unworn, and in the precise condition in which it was received.
  • A 15% restocking fee will be charged on all returns.
  • All shipping fees are the responsibility of the buyer, including return shipping.
  • We are not responsible for lost, missing or stolen return packages. Please get tracking information for your returns.

 Send Returns To:

Juniper & Lane Vintage
ATTN: Returns
20969 Ventura Blvd
Suite #17
Woodland Hills CA 91364